Feedback Forms

Collect responses with a drag-and-drop form builder — 20+ input types, multi-step layouts, conditional logic, and built-in analytics, with every response browsable and exportable.

Overview

A feedback form is a workspace item built in the form builder and shared with respondents through a link. Responses land in the workspace, where you can browse them one by one, see aggregate analytics per question, and export everything.

Forms can be a single page or a multi-step flow — add page breaks wherever you want a step boundary, and respondents get a progress indicator as they move through.

The builder

The builder is a drag-and-drop canvas: pick inputs from the library, drop them in order, and configure each one in the inspector — label, help text, required flag, and per-type options like choices or scale bounds.

Form-level settings cover the title and description, visibility, availability window, layout, the message shown after submitting, and an optional redirect URL.

Before sharing, the share dialog runs a pre-flight check — a name, at least one input, and no validation errors — so a broken form never goes out.

Start with AI

You can generate a first draft of a form from a plain-language prompt and refine it in the builder. Every plan includes a monthly allowance of AI generations.

Input types

Inputs cover text, choices, ratings and scales, date and time, consent, and layout structure.

Text & contact

Type	Description
Text	Single-line free text for short answers.
Long text	Multi-line text area for longer answers.
Email	Email address with format validation.
Phone	Phone number input.
URL	Web address with format validation.
Number	Numeric input.

Choices

Type	Description
Radio	Pick exactly one option from a list.
Checkbox	Pick any number of options.
Dropdown	Single choice in a compact dropdown.
Yes / No	Quick binary choice.
Ranking	Drag options into an order of preference.

Ratings & scales

Type	Description
Rating	Star rating.
Emoji rating	Rating on an emoji scale.
Slider	Value picked on a range slider.
NPS	Net Promoter Score on the standard 0–10 scale.
Likert	Agreement scale from “strongly disagree” to “strongly agree”.

Date & time

Type	Description
Date	Date picker.
Time	Time picker.

Structure & consent

Type	Description
Consent	A checkbox respondents must tick to accept your terms.
Section header	A heading that groups related inputs.
Statement	A static block of text — instructions or context, no answer.
Page break	Splits the form into steps in the multi-step layout.

Access & availability

Who can open a form, and when, is controlled per form:

Setting	What it does
Visibility	Public forms are open to anyone with the link; private forms only to workspace members with access.
Availability window	Optional start and end dates — outside the window the form doesn't accept responses.
Password	Require a password before the form is shown. Available on every plan.

Conditional logic

A Professional feature

Conditional logic and the flow view are part of the Professional plan.

Logic rules show, hide, or require inputs based on earlier answers. Each rule is a group of conditions combined with “all” or “any” — for example, show a follow-up only when the rating is below 3, or make a comment field required when “Other” is selected.

Operators adapt to the input type: text inputs offer contains and equals checks, numeric and scale inputs compare values, and choice inputs match selected options. Rules can only reference inputs that appear earlier in the form.

Page breaks accept visibility rules too, so entire pages can be skipped — the form auto-advances when a page ends up empty.

Flow view

The flow view draws your form as a dependency graph — every rule becomes a color-coded edge between inputs, so complex branching stays readable. You can inspect and edit rules directly from the graph.

Responses & analytics

Responses appear in the workspace as they arrive. Open any response to see the full submission, or use the analytics dashboard for per-question aggregates like choice distributions and rating averages.

Everything exports to CSV, Excel, JSON, or PDF — the Analytics & Exports guide covers the dashboards and every export option in detail. Analytics and exports are included on every plan.